Privacy Policy
Your privacy is fundamental to our business. This policy explains how Gurialia Limited collects, uses, and protects your personal information when you visit our website or use our services.
Information We Collect
Personal Information
When you register for our services, contact us, or subscribe to our newsletter, we may collect personal information such as your name, email address, phone number, company name, and job title. This information is voluntarily provided by you and is essential for delivering our services effectively.
Technical Information
We automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, operating system, pages visited, time spent on pages, and referring website. This data helps us understand user behavior and improve our website performance.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences, though disabling certain cookies may affect website functionality.
Quick Overview
- ✓ We collect only necessary information
- ✓ Your data is never sold to third parties
- ✓ You have full control over your information
- ✓ We use industry-standard security measures
- ✓ Regular policy updates with notifications
How We Use Your Information
Service Delivery
We use your personal information to provide, maintain, and improve our services, process transactions, and communicate with you about your account and our services.
Communication
We may send you service-related notifications, respond to your inquiries, provide customer support, and send marketing communications with your consent.
Analytics & Improvement
We analyze usage patterns to understand user preferences, improve our website functionality, develop new features, and optimize our services for better user experience.
Information Sharing and Disclosure
Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or serving users. These providers are contractually obligated to protect your information and use it only for specified purposes.
Legal Requirements
We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety, or that of our users or the public.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any such change in ownership or control of your personal information.
Your Rights
Access
Request a copy of your personal data
Rectification
Correct inaccurate information
Erasure
Request deletion of your data
Portability
Export your data in a standard format
Objection
Object to certain types of processing
Data Security Measures
Encryption
All data transmitted and stored is encrypted using industry-standard protocols
Access Controls
Strict access controls and authentication mechanisms protect your data
Monitoring
24/7 security monitoring and threat detection systems
Regular Updates
Continuous security updates and vulnerability assessments
Cookies and Tracking Technologies
Essential Cookies
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services.
- • Session management
- • Security authentication
- • Load balancing
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website and services.
- • Google Analytics
- • Page performance tracking
- • User behavior analysis
Marketing Cookies
These cookies may be set through our site by our advertising partners to build a profile of your interests and show you relevant advertisements on other sites.
- • Targeted advertising
- • Social media integration
- • Content personalization
You can manage your cookie preferences at any time through your browser settings or our cookie consent manager.
Learn More About Our Cookie PolicyData Retention and Deletion
Retention Periods
Account Information
Retained while your account is active and for 3 years after closure for legal compliance
Website Analytics
Technical data is aggregated and anonymized after 26 months
Marketing Communications
Email addresses are kept until you unsubscribe or request deletion
Support Communications
Support tickets and correspondence are retained for 5 years
Your Data Rights
You have the right to:
Request Access
Get a copy of your personal data
Correct Information
Update or correct inaccurate data
Delete Data
Request permanent deletion of your information
Data Portability
Export your data in a machine-readable format
International Data Transfers
Global Operations
As a UK-based company serving international clients, we may transfer your personal data to countries outside the European Economic Area (EEA). When we do so, we ensure appropriate safeguards are in place to protect your information.
Adequacy Decisions
Transfers to countries with adequate data protection laws
Standard Contractual Clauses
EU-approved contractual protections for data transfers
Certification Schemes
Participation in recognized international certification programs
Our Commitments
Legal Compliance
Full compliance with GDPR, UK GDPR, and applicable data protection laws
Transparent Processing
Clear information about how and why we process your data
Security First
Industry-leading security measures to protect your information
User Control
You maintain full control over your personal information
Policy Updates and Contact Information
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you through:
Email Notification
Direct email to registered users about significant changes
Website Notice
Prominent notification on our website homepage
Effective Date
Clear indication of when changes become effective
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes constitutes acceptance of the updated policy.
Contact Our Privacy Team
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:
Address
7 Bell Yard, London, WC2A 2JR, United Kingdom
Phone
+44 20 3966 4512Business Hours
Monday - Friday: 09:00 - 18:00
We aim to respond to all privacy-related inquiries within 72 hours during business days.
Additional Resources
Terms of Service
Review our terms and conditions for using our services
Cookie Policy
Learn more about how we use cookies and tracking technologies
Contact Us
Get in touch with our team for any questions or concerns
Last Updated: December 2024
Effective Date: January 1, 2025
Version: 2.1